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FAQs

Good
questions.

There are a bazillion variables between garment types, print techniques and colors. Whether this is your first time ordering apparel or your 30th, we're here to help.

1Digital transfers
11-color printing
24Multi-color printing
0Embroidery minimum
25Patches
How do we get an order started?

Three steps
to printed.

Send your quote

Tell us what you're making. Include:

  • Your art file
  • Apparel type and color
  • Size breakdown per item

See your mockup

We send a digital mockup so you can see sizing and placement. Want a physical sample run? Our minimums apply.

Approve and we print

Approve and pay, and production starts. Best art files:

.AI.EPS.PDF.PNG 300 DPI

Word docs, screenshots or scratch paper may need an art fee to get print ready.

Everything else

Still
wondering?

If you have any questions or need information, feel free to reach out before getting a project started.

Call 412-418-0700
What are your minimums?

Digital full color water-based ink transfers: 1. One color printing: 1. Multi-color printing: 24. Embroidery: no minimum. Patches: 25.

How long does it take?

The clock starts when your quote has been approved and paid for. Screen printing: 10 business days. Embroidery: 15 business days. Patches: 20 business days.

Can I get samples?

We have samples of different print techniques and our favorite garments in our showroom. We'll also provide digital mockups so you can see general image sizing and placement. If you'd still like a physical sample run, see our minimums above.

Do you do rush orders?

Rush orders as fast as 2 to 4 business days are possible for an additional charge and are accepted on a case by case basis.

What art files do you accept?

We prefer .AI, .EPS, .PDF or .PNG files with at least 300 dpi, sized to the print size you'd like. You can also send a Word doc, screenshot or scratch paper, but after an assessment we may need to charge an art fee to get it print ready.

How do we get started?

Submit a quote and include your art file, apparel type and color, and a size breakdown per item.

Can I stop in?

Shop hours are 9 AM to 4:30 PM, Monday to Friday. We appreciate appointments or a heads up, but you can always stop in. Whether it's your first time ordering apparel or your 30th, we're here to help.